Our response regarding the coronavirus.
The purpose of this page is to keep our community up-to-date with the latest news regarding our Agency and how we can continue to assist you during this health crisis.

Click Here – Operational Update for Allen County Government Offices


We realize our community depends on us for additional resources, however, the steps we are taking for our community and staff is so we can continue to provide services to those in need.  With that being said, to reduce any potential spread of the COVID-19 virus, Allen County Job and Family Services and OhioMeansJobs – Allen County will be closing our lobby to the public, effective Monday, March 16, 2020.  The Agency is not closing; we will continue to run operations and supportive services as usual by means of telephone and email communication.

For our public assistance and supportive services clients, we encourage our clients to submit documentation to us either by mail, fax or email.  All documents will process as normal and staff will mail a receipt to verify the Agency has received any submitted documentation or will contact our clients via phone if a phone interview needs scheduled, or if we have any questions.  Any phone interviews previously scheduled will continue over the phone, unless noted otherwise.

For our job seekers, while our lobby is closed, we will still be available to assist you.  We will conduct all scheduled appointments over the phone and will continue to support you in your job search and/or supportive services needs.  For our employers, we will continue recruiting for your job postings as our workforce is still top priority.

The agency is not closed, just our lobby.  If you have any questions, please use the contact information below to reach us.  Our Agency will operate our usual business hours of Monday-Friday from 8:00AM-4:30PM.  We do ask that the public to be patient as we expect to receive a higher call volume.


If you have been financially impacted by the COVID-19 pandemic, please click here to complete an application.  Completed applications can be sent via email or send picture of completed applications to  If you need assistance signing your document electronically, please use the links below.  OhioMeansJobs Allen County is able to help individuals with $500 stipends.  To qualify you must live and work in Allen County with a child 18 years or younger in the home.  The money is through Temporary Assistance to Needy Families, also known as TANF. 244 applications have been approved as of 4/3/2020 at 4:00pm.

UPDATE as of 4/2/2020: We have exhausted all funding available. Stay tuned, if additional funding becomes available we will inform the public.

UPDATE as of 4/1/2020: We have received additional funding through our PRC Response Assistance Program, and will be able to assist 80 more individuals that have been financially impacted by the COVID-19 pandemic.  Please click here to complete an application.  Completed applications can be sent via email or send a picture of completed application to



Self-Attestation Form – Please complete if requested by your caseworker.


Unemployment Insurance Benefits are administered by the State, and not your local JFS office.  If you have questions, or need to apply, please visit or call 1-877-644-6562.  For a step-by-step video of how to apply online, click here.  If you need assistance resetting your PIN, please call 1-866-962-4064.  For more information, you can also visit:


Individuals in healthcare, safety and essential are eligible for Pandemic Child Care.

Covid-19 Pandemic Child Care Information for Families, visit: 

For provider information, visit: 

For home provider information, visit:

Parents should complete the following forms and give to their licensed Pandemic Child Care Provider:


INVESTIGATIONS: Walk-in payments are not being accepted at this time and customers are encouraged to mail in their payments to 951 Commerce Pkwy., P.O. Box 4506 Lima, OH 45802 or click here to pay online.


Scams related to COVID-19

Local Food Pantry & Soup Kitchen information during COVID-19



For Allen County Job and Family Services, please contact us via:

Phone: 419-228-2621




To apply for Medicaid by phone, call: 1-844-640-6446

To apply for SNAP online, visit:

For OhioMeansJobs – Allen County, please contact us via:

Phone: 419-999-0360